WELCOME TO THE Destination Fashion Ltd WEBSITE TERMS AND CONDITIONS FOR USE. THESE TERMS AND CONDITIONS APPLY TO THE USE OF THIS WEBSITE AT www.destinationfashion.com. BY ACCESSING THIS WEBSITE AND/OR PLACING AN ORDER, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.

USING THIS WEBSITE INDICATES THAT YOU ACCEPT THESE TERMS REGARDLESS OF WHETHER OR NOT YOU CHOOSE TO REGISTER WITH US OR ORDER FROM US. IF YOU DO NOT ACCEPT THESE TERMS, DO NOT USE THIS WEBSITE.

The www.destinationfashion.com website is operated by:
Destination Fashion Ltd. Registered in England and Wales, Company Number 5972257.
We are registered for VAT, Registration number 906 8202 34.


Our contact details are as follows:
Trading address: Unit 6 Park Farm,
Tyringham, Newport Pagnell,
Buckinghamshire,
United Kingdom,
MK16 9ES.
General email: customerservice@destinationfashion.com


1. INTRODUCTION
1.1 You will be able to access most areas of this Website without registering your details with us. Certain areas of this Website are only open to you if you register.
1.2 We may revise these terms and conditions at any time by updating this posting. You should check this Website from time to time to review the then current terms and conditions, because they are binding on you. Certain provisions of these terms and conditions may be superseded by expressly designated legal notices or terms located on particular pages of this Website. If you do not wish to accept any new terms and conditions after we have given notice, you should not continue to use this Website.

2. ORDERING FROM US

2.1 You are deemed to place an order with us by ordering via our online checkout process. As part of our checkout process you will be given the opportunity to check your order and to correct any errors. We will send you an order acknowledgement, detailing the products you have ordered.
2.2 Our acceptance of an order takes place when we despatch the order. We will send you a despatch confirmation by email. When we despatch the order the purchase contract will be made even if your payment has been processed immediately, unless we have notified you that we do not accept your order or you have cancelled your order.
2.3 We may refuse to accept an order:
(a) where goods are not available;
(b) where we cannot obtain authorisation for your payment;
(c) if there has been a pricing or product description error; or
(d) if you do not meet any eligibility criteria set out in our terms and conditions.

3. PRICING

3.1 Our prices do include VAT @ 20% as we are registered for VAT. VAT is deducted at checkout if the delivery address is outside the EU.
3.2 Where we charge separately for packing, carriage and insurance and other relevant charges, the appropriate rates are set out in our specified pricing structure shown elsewhere on this Website.
3.3 Our prices are reviewed periodically.

4. CANCELLATION AND RETURNS POLICY

4.1 If you wish to cancel your order:
(a) you can notify us by email here before we have dispatched the goods to you; or
(b) where goods have already been dispatched to you, by returning goods to us in accordance with clause 4.2 below.
4.2 You can return goods you have ordered from us for any reason at any time within 30 days of receipt for a full refund or exchange by requesting to return the product here.


Any return must be in the original packaging or packaging of similar standard, unused and in the same condition it was sent out, any tags still attached and within 30 days of delivery.
You can return to us for FREE using the Royal Mail pre-paid returns label that we will provide. (Please note free return labels are currently only valid in the UK). The item is your responsibility until it reaches us. For your own protection, proof of postage should be obtained.
Please be sure to check goods carefully on arrival as items kept for longer than 30 days do not qualify for a refund. There should seldom be an occasion where a return is sought after 30 days. However, where a buyer has a valid reason for returning an unused item, in the same condition it was sent out, with any tags still attached and has agreement from Destination Fashion Ltd, then on receipt of the goods a credit note will be issued to the value of the item returned. This can then either be exchanged for an alternative item of the same price or put towards the cost of a more expensive item from Destination Fashion Ltd.
In the unlikely event that you receive an item that is found to be faulty, it will be replaced free of charge. If incurred, return postage costs up to the value of 2nd Class Standard or International Airmail will be reimbursed.

A fault is deemed to be a manufacturing defect and any items returned as faulty will be returned to the manufacturer to determine if a defect exists.
Items damaged as a result of mishandling, misuse, unauthorised repairs, unauthorised attempted repairs, application of unauthorised cleaning fluids or normal wear and tear cannot be considered for exchange.
Proof of purchase will be required in the form of a copy of the original invoice/receipt sent with your goods. Without proof of purchase we cannot exchange goods.

For returns from non U.K. countries, you may need to fill out a customs form. You will need to write a description of the item you are returning along with the words ‘Goods for Exchange’ and ensure the value is ‘NIL‘. Failure to do so will result in customs charges being levied and these will be deducted from your final refund/credit note.

4.3 Upon receipt of the goods we will give you a full refund of the amount paid or an exchange credit as required. If a discount was applied to your original order, the amount refunded will be adjusted to allow for the revised order value and appropriate discount level. We reserve the right to deduct any additional fees associated with the sale from the total amount refunded. 

We reserve the right to apply a re-stocking fee of up to 50% of the sale cost of the item. For the majority of the cases we will not implement this right. This will be reserved mainly for orders of unique items that we have purchased specifically for a customer or where we have had to obtain an unusually high quantity of stock for an order that is subsequently returned. Please note the distance selling regulations do not apply to business to business sales.



4.4 The rights to return the goods to us as referred to in clause 4.3 will not apply in the following circumstances: -
in the event that the product has been used, is without original packaging and not in the same condition it was sent out, no tags attached, without proof of purchase, business to business sale or longer than 30 days of delivery.

The provisions of this clause 4.4 do not affect your statutory rights.

5. LICENCE

5.1 You are permitted to print and download extracts from this Website for your own use on the following basis:
(a) no documents or related graphics on this Website are modified in any way;
(b) no graphics on this Website are used separately from accompanying text; and
(c) any of our copyright and trade mark notices and this permission notice appear in all copies.
5.2 Unless otherwise stated, the copyright and other intellectual property rights in all material on this Website (including without limitation photographs and graphical images) are owned by us or our licensors. For the purposes of these terms and conditions, any use of extracts from this Website other than in accordance with clause 5.1 above for any purpose is prohibited. If you breach any of the terms in these terms and conditions, your permission to use this Website automatically terminates and you must immediately destroy any downloaded or printed extracts from this Website.
5.3 Subject to clause 5.1, no part of this Website may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without our prior written permission.
5.4 Any rights not expressly granted in these terms are reserved.

6. SERVICE ACCESS
6.1 While we endeavour to ensure that this Website is normally available 24 hours a day, we will not be liable if for any reason this Website is unavailable at any time or for any period.
6.2 Access to this Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control.

7. VISITOR MATERIAL AND CONDUCT

7.1 Other than personally identifiable information, which is covered under the Privacy Policy, any material you transmit or post to this Website will be considered non-confidential and non-proprietary. We will have no obligations with respect to such material. We and our nominees will be free to copy, disclose, distribute, incorporate and otherwise use such material and all data, images, sounds, text and other things embodied therein for any and all commercial or non-commercial purposes.
7.2 You are prohibited from posting or transmitting to or from this Website any material:
(a) that is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience;
(b) for which you have not obtained all necessary licences and/or approvals;
(c) which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party, in the UK or any other country in the world; or
(d) which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data).
7.3 You may not misuse the Website (including, without limitation, by hacking).
7.4 We will fully co-operate with any law enforcement authorities or court order requesting or directing us to disclose the identity or locate anyone posting any material in breach of clauses 7.2 or 7.3.

8. LINKS TO AND FROM OTHER WEBSITES

8.1 Links to third party websites on this Website are provided solely for your convenience. If you use these links, you leave this Website. We have not reviewed all of these third party websites and do not control and are not responsible for these websites or their content or availability. We therefore do not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third party websites linked to this Website, you do so entirely at your own risk.
8.2 If you would like to link to this Website, you may only do so on the basis that you link to, but do not replicate, the home page of this Website, and subject to the following conditions:
(a) you do not remove, distort or otherwise alter the size or appearance of the Destination Fashion Ltd logo;
(b) you do not create a frame or any other browser or border environment around this Website;
(c) you do not in any way imply that we are endorsing any products or services other than our own;
(d) you do not misrepresent your relationship with us nor present any other false information about us;
(e) you do not otherwise use any Destination Fashion Ltd trade marks displayed on this Website without our express written permission;
(f) you do not link from a website that is not owned by you; and
(g) your website does not contain content that is distasteful, offensive or controversial, infringes any intellectual property rights or other rights of any other person or otherwise does not comply with all applicable laws and regulations.
We expressly reserve the right to revoke the right granted in this clause 8.2 for breach of these terms and to take any action we deem appropriate.
8.3 You shall fully indemnify us for any loss or damage we or any of our group companies may suffer or incur as a result of your breach of clause 8.2.


9. REGISTRATION

9.1 To register with www.destinationfashion.com you must be over eighteen years of age.
9.2 Each registration is for a single user only. We do not permit you to share your user name and password with any other person nor with multiple users on a network.
9.3 Responsibility for the security of any passwords issued rests with you and if you know or suspect that someone else knows your password, you should contact us immediately.
9.4 We may suspend or cancel your registration immediately at our reasonable discretion or if you breach any of your obligations under these terms and conditions.

10. DISCLAIMER

10.1 While we endeavour to ensure that the information on this Website is correct, we do not warrant the accuracy and completeness of the material on this Website. We may make changes to the material on this Website, or to the products and prices described in it, at any time without notice. The material on this Website may be out of date, and we make no commitment to update such material.
10.2 The material on this Website is provided “as is” without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, we provide you with this Website on the basis that we exclude all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which but for these terms and conditions might have effect in relation to this Website.

11. LIABILITY

11.1 We, any other party (whether or not involved in creating, producing, maintaining or delivering this Website), and any of our group companies and the officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise) in connection with this Website in any way or in connection with the use, inability to use or the results of use of this Website, any websites linked to this Website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing this Website or your downloading of any material from this Website or any websites linked to this Website.
11.2 Nothing in these terms and conditions shall exclude or limit our liability for (i) death or personal injury caused by negligence (as such term is defined by the Unfair Contract Terms Act 1977); (ii) fraud; (iii) misrepresentation as to a fundamental matter; or (iv) any liability which cannot be excluded or limited under applicable law.
11.3 If your use of material on this Website results in the need for servicing, repair or correction of equipment, software or data, you assume all costs thereof.
11.4 You agree to indemnify us fully, defend and hold us, and our officers, directors, employees and agents, harmless from and against all claims, liability, damages, losses, costs (including reasonable legal fees) arising out of any breach of the terms and conditions by you, or your use of this Website, or the use by any other person using your registration details.

12. GOVERNING LAW AND JURISDICTION

12.1 These terms and conditions shall be governed by and construed in accordance with English law. Disputes arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the English courts.
12.2 We do not warrant that materials/items for sale on the Website are appropriate or available for use outside the United Kingdom. It is prohibited to access the Website from territories where its contents are illegal or unlawful. If you access this Website from locations outside the United Kingdom, you do so at your own risk and you are responsible for compliance with local laws.

13. MISCELLANEOUS

13.1 You may not assign, sub-license or otherwise transfer any of your rights under these terms and conditions
13.2 If any provision of these terms and conditions is found by any court of competent jurisdiction to be invalid, the invalidity of that provision will not affect the validity of the remaining provisions which shall continue to have full force and effect.
13.3 Only the parties to these terms and conditions may seek to enforce them under the Contracts (Rights of Third Parties) Act 1999.

Reward Points Program Terms & Conditions:

Collecting points

The standard number of points you will collect are 4 points for every £1 you spend on qualifying purchases.
After shopping online on destinationfashion.com, your points will automatically be uploaded into your account.
Points are not available on gift boxes and delivery charges for purchases made online.
During points events, both in store and online, existing points promotions will not be multiplied.
Online points promotions may not be available or may vary. Check individual promotion details.
Destination Fashion Limited reserves the right to withdraw points promotions/offers without notice.
If you return a product for a refund, we will deduct the number of points collected from your account.
Destination Fashion Ltd is committed to protecting your privacy. We will always keep your personal information safe, will never sell it to third parties and will only send you marketing material if you have agreed we can do so.
 

Spending points

1 point is worth 1 penny to spend on products over the phone and online at destinationfashion.com. We will not exchange points for cash and the offer is non-transferable.
Points cannot be spent on gift vouchers/cards, gift boxes, delivery charges.
You can make a part payment of points towards a product.
Destination Fashion reserves the right to ask for identification when redeeming points.
You will not qualify for points, extra points offers, or discounts that are related to any other scheme offers/benefits, products or services when you pay with points.
We reserve the right to substitute or remove products and services available for points collection and redemption in store and online without notice.
Spending points may be subject to network availability in store or online.

General conditions

  1. The Destination Fashion Reward Points scheme is operated by Destination Fashion Limited, Milton Keynes, MK14 6GD. Registered in England & Wales: Company no. 05972257. Please do not send correspondence to this address.
  2. Destination Fashion can cancel, withdraw or alter the scheme, including these Terms and Conditions, or any individual Destination Fashion Reward Points account, at any time.
  3. The Destination Fashion Reward Points scheme is valid worldwide at destinationfashion.com.
  4. If we identify that you hold two or more Destination Fashion Reward Points accounts, we may merge them into one account at our discretion.
  5. The Destination Fashion Reward Points scheme is for personal use only, business use is strictly prohibited and constitutes abuse. Destination Fashion reserves the right, at point of purchase or retrospectively, to determine whether a transaction constitutes business usage.
  6. Destination Fashion can take any action it considers appropriate, including removing or suspending a Destination Fashion Reward Points account and points accrued, if we have reason to believe you are abusing the scheme or associated offers.
  7. Use of additional offers and benefits associated with your Destination Fashion Reward Points account are subject to availability.
  8. Destination Fashion will remove Destination Fashion Reward Points from Destination Fashion Reward Points accounts that haven't been used for two years or have been closed.
  9. To benefit from the Destination Fashion Reward Points scheme you must be aged 12 years or over. We will not communicate with customer until an appropriate age of consent is reached.
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