We deliver worldwide. All orders are despatched Monday to Friday, cut off time is 2.00pm.

United Kingdom:

United Kingdom (including Highlands, Islands & Northern Ireland): FREE standard delivery on all orders


COVID-19 INFO:

Business is as usual at Destination Fashion and we are continuing to dispatch all online orders that come our way, shipping directly to your door. 

To take care of our team, we have taken necessary measures, following government guidance, to ensure the health of all our employees.

Phone and computer communication has been remotely moved into the homes of our team so that we can continue to be there for you. Do not hesitate to get in touch via our contact form or on (+44) 0333 050 7815 if you need a helping hand. 

We are still despatching all orders placed by 2pm the same day, please note delivery times may take a little longer with Royal Mail.

We have also temporarily suspended our guaranteed next day delivery and Saturday delivery options.

This is a worrying time for everyone and we really appreciate your support during this time.

With love to you, your families and friends. Please keep positive and stay safe!

Standard Delivery
2 - 3 working days (FREE)
Priority Delivery
1 - 2 working days (£2-£4)
Guaranteed Next Day Delivery**
Next working day* (from £6.60)
Guaranteed Saturday Delivery**
Next day by 1pm* (from £10.92)

*Orders must be received and payment cleared by 2.00pm Monday-Friday for next working day delivery, and order by 2.00pm Friday for Saturday delivery. Subject to payment review.

**Delivery rates are based on the weight of your order. Delivery by 5.30pm the next working day in the following postcode areas: AB30 - 39, 41 - 45, 51 - 56 GY9 Alderney (Channel Islands) HS1, 3 - 9 IV21 - 28, 40 - 49, 51 - 56 KA27, 28 KW1 - 3, 5 - 15 KW16 Stromness Town only PA20 (0&9) PA28 - 38, 41 - 49, 76, 77 PH15, 17 - 26, 31 - 40, 49, 50 ZE1 * Delivery within two working days by 5.30pm to the following postcodes areas: GY1 Herm (Channel Islands) GY9 Sark (Channel Islands) GY10 HS2 PA60 - 75, 78 ZE2, 3 * Delivery within three working days by 5.30pm to the following postcode areas: KW16 - non Town KW17 PH30, 41 - 44.

Please note that orders placed for next working day delivery between 2pm Friday and 2pm Monday will be delivered on the following Tuesday. Orders placed prior to a Bank Holiday weekend will be delivered the day after the Bank Holiday.

Priority Delivery and Next Day Delivery is not available on some products and will not be offered at the point of checkout.

Europe:

International Standard Delivery**
3 - 6 working days* (from £4.50)
International Tracked & Signed Delivery
3 - 6 working days* (from £9.25)
International Tracked Delivery
3 - 6 working days* (from £9.25)
*Delivery rates are based on the weight of your order. Please note delivery times stated are delivery aim times from Royal Mail but may take longer due to the fact Royal Mail works with trusted delivery partners to deliver international mail. You can check if there any issues which may affect delivery to your country on the Royal Mail website here.
**Tracking number not available for this service.
We deliver worldwide. Any customs or import duties are levied once the parcel reaches it destination country. Any additional charges for customs clearance must be borne by the recipient.


Rest of World:

International Standard Delivery**
6 - 8 working days* (from £5.25)
International Tracked & Signed Delivery
5 - 8 working days* (from £10)
International Tracked Delivery
5 - 8 working days* (from £10)
*Delivery rates are based on the weight of your order. Please note delivery times stated are delivery aim times from Royal Mail but may take longer due to the fact Royal Mail works with trusted delivery partners to deliver international mail. You can check if there any issues which may affect delivery to your country on the Royal Mail website here.
**Tracking number not available for this service.
We deliver worldwide. Any customs or import duties are levied once the parcel reaches it destination country. Any additional charges for customs clearance must be borne by the recipient.


Track your order

Once your order has been confirmed you will receive an email from Destination Fashion and your order goes into a queue to be processed for picking and packing.

A packing slip will be included in your parcel, without prices in case you are ordering a gift. A VAT invoice can be downloaded, or requested via email.

When your order is complete and as been despatched, you will receive an email containing your tracking number (if applicable).

Delivery of your item

United Kingdom: Your order will be delivered by Royal Mail. If they miss you during your original delivery slot, please don't worry they will leave a red 'something for you' card. They will let you know where your nearest collection point is and keep your parcel there for 18 calendar days so you can collect it at your own convenience.

Alternatively, you can arrange for them to leave your parcel in a safe place of your choice by leaving a message during checkout or arrange a redelivery to either your home, an alternative local address, or for a small fee - to your local Post Office® branch for a more convenient time by entering your tracking number on the Royal Mail website. 

Rest of World: Your order will be collected by Royal Mail. Royal Mail works with trusted delivery partners to deliver international mail.

After the parcel has left the UK, you may find more detailed tracking information on their chosen delivery partner’s website if you have opted for 'Royal Mail International Tracked & Signed' or 'Royal Mail International Tracked' delivery options.


Returns Information:

United Kingdom (including Highlands, Islands & Northern Ireland): FREE 30 day returns

Rest of World: 30 day returns

We want you to be happy with your purchase. If you're not, just request to return the product to us here, following the instructions sent with your order, and we'll exchange or refund it to the credit or debit card of the person who originally placed and paid for the order.

Please do not send your order back to us until the return has been approved and the applicable return address has been provided.

If you wish to cancel your order, you can notify us before we have despatched the goods to you or where goods have already been despatched to you, by returning goods to us for any reason at any time within 30 days of receipt for a full refund or exchange.

It's important that any unwanted item, unless faulty, is returned in a re-saleable condition. We'd expect this to mean that you've kept all original packaging and labels, and that it's undamaged and unused.

If you're unhappy with your purchase, please let us know before returning the item.

Under Consumer Contracts Regulations 2013, if you buy online or by phone, your consumer rights entitle you to a full refund if you request one in writing within 14 calendar days of receipt. This includes any standard delivery charge.

You can return to us for FREE using the Royal Mail pre-paid returns label that we will provide. (Please note free return labels are currently only valid in the UK), proof of postage should be obtained.

Where a product has been specially ordered for you, unless faulty, we're unable to refund or offer an exchange. We'll make this clear when you place your order.

This is in addition to your statutory rights and is subject to the terms below.
See full terms and conditions here.